COMMISSARY & PHONE PROCEDURES
Inmates are allowed to maintain a commissary account while incarcerated. This money may be used for purchasing snacks, toiletries, personal hygiene items, etc. Commissary is offered to the inmates on a weekly basis to allow them to purchase items that are approved but not provided by the facility. The items are provided by a contracted vendor. Commissary is staffed by employees and escorted throughout the facility by Special Operations deputies. Inmates are provided with a commissary order form that is completed by the inmates and later collected by the Commissary worker. The forms are then brought to commissary and the purchased amount is debited from the inmate’s available funds before being bagged and delivered to the inmates in their housing area.
Monday – Thursday:
7:30 AM – 4:45 PM
8:00 AM – 4:15 PM
Deposit money to an offender’s fund account for commissary purchases and phone calls in any of the following ways:
Via the Web
Make deposits via the Web, from the offender communications system’s website at www.gettingout.com
Over the Phone
Make deposits over the phone by calling the offender communications system toll-free at 1-866-516-0115. The US-based bi-lingual customer service representatives are available 24/7.
Mail a Money Order
Mail a money order to:
Offender Name, Arrest Number, Cell Number
LPSO Attention: Commissary
P.O. Box 92590
Lafayette, LA 70509
Personal checks, cashier checks, and company checks are not accepted.
At a Lobby Kiosk
Make cash or credit card deposits from an offender communications system deposit kiosk. An offender communications system kiosk is located in the lobby of LPCC. (See below for kiosk locations and hours.)
This facility’s offender phone system is provided by the offender communications system. Only offenders may initiate phone calls. If you wish to contact an offender, your options are to call 1-866-516-0115 and leave the offender a voicemail (up to 3 minutes), send a secure message via www.gettingout.com, write a letter, or schedule a visit with the offender during official visitation hours at the facility, or schedule remote video visitation.
To call you, an offender simply dials your phone number. When receiving a call, you should first hear an announcement from an automated operator, such as “You are receiving a call from [offender name], an offender at Lafayette Parish Corrections. Press one (1) to accept.” If the offender has no calling funds, and is calling you for the first time, the call will be free for a brief period of time (often less than a minute). This is to allow the offender to inform you of where he or she is, and to explain how calls work from this facility. After this short call, the offender will be placed on hold and you will be presented the opportunity to:
- Pay (via credit card) to continue the current call.
- Deposit funds for the offender to continue your call and, if there is money remaining, the offender may use the funds to make future calls to any number.
- Deposit funds to your own phone number to continue your call and, if there is money remaining, the offender may use the funds to call your number in the future, but the funds will not be available for calling other numbers.
To leave a voicemail for an offender, friends and family can now leave offenders a voice mail message up to 3 minutes for about $1.25 (may vary slightly). Just call 1-866-516-0115 and follow the prompts.
Block Future Calls
If you do not wish to receive calls from offenders, you may call 1-866-516-0115 (from a phone attached to the number that you wish to have blocked). A live operator will help prevent offenders from being able to call the number in the future.
Kiosk Locations and Hours
LPSO Visitation Center at the 220 West Willow, Building D, Lafayette LA 70501
LPCC 24-Hour Bonding Lobby at 916 Lafayette Street, Lafayette LA 70501