Corrections

OFFENDER COMMISSARY, PHONE, AND MAIL

Funds Account

Offenders are allowed to maintain a funds account (sometimes referred to as a “commissary account” or “store account”) while incarcerated. This money may be used for phone calls through the offender communications system and for purchasing snacks, toiletries, personal hygiene items, etc. from commissary. There are several ways to deposit money to the offender’s fund account. See the Deposit Money section for options.

Commissary

Commissary is offered to the offenders on a weekly basis to allow them to purchase items that are approved but not provided by the facility. The items are provided by a contracted vendor. Commissary is staffed by employees and escorted throughout the facility by Special Operations deputies. Offenders are provided with a commissary order form that is completed by the offenders and later collected by the commissary worker. The forms are then brought to commissary and the purchased amount is debited from the offender’s available funds before being bagged and delivered to the offenders in their housing units.

Normal Hours

Monday – Thursday:
7:30 AM – 4:45 PM

Friday:
8:00 AM – 4:15 PM

Location

1010 Lafayette St. – 4th Floor Lafayette, LA 70501

Deposit money to an offender’s fund account for commissary purchases and phone calls in any of the following ways:

Via the Web
Make deposits via the Web, from the offender communications system’s website at www.gettingout.com

Over the Phone
Make deposits over the phone by calling the offender communications system toll-free at 1-866-516-0115. The US-based bi-lingual customer service representatives are available 24/7.

On the GettingOut App
Download the GettingOut app to deposit funds to the offender’s fund account.

Mail a Money Order
Mail a money order to:
Offender Name, Arrest Number, Cell Number
LPSO Attention: Commissary
P.O. Box 92590
Lafayette, LA 70509

Personal checks, cashier checks, and company checks are not accepted.

At a Lobby Kiosk
Make cash or credit card deposits from the offender communications system deposit kiosk located in the 24-hour bonding lobby of the Lafayette Parish Correctional Center (LPCC) 916 Lafayette Street Lafayette, LA 70501.

Commissary

Offender Phones
This facility’s offender phone system is provided by the offender communications system. Only offenders may initiate phone calls. If you wish to contact an offender, your options are to call 1-866-516-0115 and leave the offender a voicemail (up to 3 minutes), send a secure message via www.gettingout.com or the GettingOut app, write a letter, or schedule a video visit with the offender during visitation hours. See offender visitation for more information on video visitation.

Phone Calls
To call you, an offender simply dials your phone number. When receiving a call, you should first hear an announcement from an automated operator, such as “You are receiving a call from [offender name], an offender at Lafayette Parish Corrections. Press one (1) to accept.” If the offender has no calling funds and is calling you for the first time, the call will be free for a brief period of time (often less than a minute). This is to allow the offender to inform you of where he or she is and to explain how calls work from this facility. After this short call, the offender will be placed on hold and you will be presented the opportunity to:

  1. Pay (via credit card) to continue the current call.
  2. Deposit funds for the offender to continue your call and, if there is money remaining, the offender may use the funds to make future calls to any number.
  3. Deposit funds to your own phone number to continue your call and, if there is money remaining, the offender may use the funds to call your number in the future, but the funds will not be available for calling other numbers.

Other Features:

Voicemail
To leave a voicemail for an offender, friends and family can now leave offenders a voice mail message up to 3 minutes for about $1.25 (may vary slightly). Just call 1-866-516-0115 and follow the prompts.

Block Future Calls
If you do not wish to receive calls from offenders, you may call 1-866-516-0115 (from a phone attached to the number that you wish to have blocked). A live operator will help prevent offenders from being able to call the number in the future.

Offender Mail

Personal Mail (mail to offenders from family and friends):

Physical Mail Address Changing

Effective September 1, 2023, Offender mail is going digital. The address that friends and family use to send personal mail to Offenders will change. The new address below will NEED to be used after this date. Going forward, mail received will be scanned and delivered electronically as an attachment to the Offender in the facility message app that is on the tablet. The Offender will be able to read this attachment for free.

Please note that the new mailing address is:

Facility Name, State

Offender Name, Offender Identifier

P.O. Box 247

Phoenix, MD 21131

For example:

Facility Name, State

John Doe #11111

P.O. Box 247

Phoenix, MD 21131

  • Envelope Addressing
    • The envelope must include the full facility name and the state the facility is in, as well as the Offender’s full name and unique identifier.
    • The envelope must have the sender’s full name and physical address clearly written on the top left corner of the envelope.
  • Content of Mail
    • Legal Mail should not be sent to this new address. Any Legal Mail that is sent to the new address will be returned to Sender and WILL NOT be forwarded to the facility.
    • Friends and family are required to send any checks or money orders directly to the facility. Do NOT send checks or money orders to this address.
    • Only direct communication will be scanned. Boxes, catalogs will be returned to sender.
  • Family & friends
    • Friends and family should contact TextBehind support directly at info@TextBehind.com for any mail delivery issues.

Privileged / Legal Mail (mail to offenders from the offender’s attorney, courts, PREA etc.)

The following address is for privileged / legal mail ONLY. Do not send an offender’s personal mail to this address. Any mail received at this address that is not privileged / legal mail will be returned to the sender.

All privileged / legal mail must have the sender’s business/company name and address imprinted on the top left of the envelope. Mail that is improperly addressed may result in the offender not receiving the mail and it being returned to the sender.

Mail to:

Offender’s Name, Arrest #, Cell #

LPCC, PO Box 2537

Lafayette, LA 70502