Physical Mail Address Changing
Effective September 1, 2023, Offender mail is going digital. The address that friends and family use to send personal mail to Offenders will change. The new address below will NEED to be used after this date. Going forward, mail received will be scanned and delivered electronically as an attachment to the Offender in the facility message app that is on the tablet. The Offender will be able to read this attachment for free.
Please note that the new mailing address is:
Facility Name, State
Offender Name, Offender Identifier
P.O. Box 247
Phoenix, MD 21131
For example:
Facility Name, State
John Doe #11111
P.O. Box 247
Phoenix, MD 21131
- Envelope Addressing
- The envelope must include the full facility name and the state the facility is in, as well as the Offender’s full name and unique identifier.
- The envelope must have the sender’s full name and physical address clearly written on the top left corner of the envelope.
- Content of Mail
- Legal Mail should not be sent to this new address. Any Legal Mail that is sent to the new address will be returned to Sender and WILL NOT be forwarded to the facility.
- Friends and family are required to send any checks or money orders directly to the facility. Do NOT send checks or money orders to this address.
- Only direct communication will be scanned. Boxes, catalogs will be returned to sender.
- Family & friends
- Friends and family should contact TextBehind support directly at info@TextBehind.com for any mail delivery issues.