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Visiting Friends or Family in Jail

This facility has transitioned to expand offender visitation availability by allowing the additional use of a new remote video visitation process provided by Telmate. This new visitation technology will allow for more visits at more times without the need to travel to the Visitation Center. It does not replace the current onsite visit process, but opens up the availability to visit from a remote site using the internet.

Visitor Verification

First time visitors must be verified with the Telmate system before visiting with an offender.  To become verified, visit www.gettingout.com  or access a Telmate kiosk.  (See below for kiosk locations and hours.) 


Visitation Center:

The Visitation Center is an onsite video visitation center that allows visitors to video visit with offenders.

Visitation Center
220 W. Willow Street, Building D
Lafayette, Louisiana
337-236-5400 Ext. 4320 

Due to Current COVID-19 Guidelines  
The LPSO Willow Street Visitation Center 
Will Be Closed until further notice.

Operation Hours:

Mondays and Wednesdays: 12pm – 4pm;

Fridays: 08:00am - 12:00pm; and

1st Saturday of every month: 8:00am - 12:00pm

Sundays: Closed


Visitation Procedures:

All visitors are subject to search, temperature checks, and sanitizing procedures prior to entering the facility. Sanitizing stations are available.

All visitors must:

  1. Wear a mask.
  2. Have a valid state ID or driver's license to enter.
  3. Practice social distancing.
  4. Follow sanitizing procedures.
  5. Comply with the dress code for visitors. The dress code shall be strictly enforced. Click HERE  to see our visitation dress code.

No more than 4 visitors allowed at a time.



Remote: From Anywhere Over the Web

Remote (offsite) video visiting is available to friends, family, and others using a Web browser.  Video visits may be conducted from any computer with high-speed Internet, a webcam, microphone, & speakers.  Video visits are provided by Telmate and are available for $0.50/min in 30-minute blocks.

 Scheduling Visits

Once visitors have become verified, visitors may request a visit by going to www.gettingout.com or accessing a Telmate kiosk. (See below for kiosk locations and hours.)

Available visiting times may vary throughout the facility, depending on classification and housing unit. All visit requests must be confirmed before visit can occur. Offenders will not be permitted to visit during their lockdown time.

Other Features

The Telmate system provides additional optional means of communication between friends and family members including secure messaging and photo sharing.